WEBVTT 1 00:00:03.340 --> 00:00:07.320 I pledge allegiance to the flag of the United States 2 00:00:07.340 --> 00:00:11.300 of America and to the Republic for which it stands, 3 00:00:11.800 --> 00:00:15.660 one nation under God, indivisible, with 4 00:00:15.740 --> 00:00:17.760 liberty and justice for all. 5 00:00:18.800 --> 00:00:20.660 Now I'll observe a moment of silence. 6 00:00:26.740 --> 00:00:27.220 Thank you. 7 00:00:31.480 --> 00:00:34.880 It's at this time of the agenda, we accept audience comments. 8 00:00:34.940 --> 00:00:37.980 So if there's any audience who would like to make any comments, please come to the 9 00:00:38.020 --> 00:00:41.140 podium, state your name and your address, and we'd love to hear from you. 10 00:00:48.100 --> 00:00:49.200 Hi, good afternoon. 11 00:00:50.220 --> 00:00:53.840 My name is Thomas Hendershot. I live at 879 Morley 12 00:00:53.940 --> 00:00:54.380 Avenue, 13 00:00:55.260 --> 00:00:55.900 and 14 00:00:57.520 --> 00:01:00.940 I have a question. I know it was addressed in the last meeting for minutes 15 00:01:01.000 --> 00:01:04.520 that Ms. Carrie Duckett was going to provide an update on the 16 00:01:04.580 --> 00:01:05.481 construction 17 00:01:06.340 --> 00:01:08.660 that's going on at 470 and Magason. 18 00:01:09.460 --> 00:01:12.700 I bought my home in October and had no knowledge of this. 19 00:01:13.480 --> 00:01:17.090 I live approximately 200 feet from this construction, 20 00:01:18.220 --> 00:01:21.140 and my concern is they took all the trees 21 00:01:21.180 --> 00:01:25.140 down. Where 470 goes south, 22 00:01:25.280 --> 00:01:27.100 it loops eastbound, 23 00:01:27.900 --> 00:01:31.880 so we get the headlights into our back of our houses and 24 00:01:31.920 --> 00:01:35.760 lanai's master bedroom, living room area for about five 25 00:01:35.880 --> 00:01:38.380 seconds before they continue southbound. 26 00:01:38.920 --> 00:01:42.800 Not to mention the noise because all of those live oaks that they took 27 00:01:42.840 --> 00:01:46.720 down. I understand it's private 28 00:01:46.780 --> 00:01:47.420 property. 29 00:01:50.060 --> 00:01:54.040 I don't know if there was an environmental impact survey done on this or 30 00:01:54.080 --> 00:01:54.420 not. 31 00:01:55.560 --> 00:01:56.680 My concern, it's 32 00:01:58.060 --> 00:01:59.440 extra noisy now. 33 00:02:00.660 --> 00:02:04.140 We got all of this traffic and the lights. 34 00:02:04.180 --> 00:02:07.760 I was wondering, I'd probably too much to ask to extend the wall 35 00:02:07.800 --> 00:02:08.230 down, 36 00:02:09.241 --> 00:02:13.080 but maybe if they could plant bamboo or something along the fence 37 00:02:13.160 --> 00:02:14.820 line just to block out 38 00:02:15.760 --> 00:02:18.880 the lights from the traffic at night, 39 00:02:19.900 --> 00:02:22.040 especially with the trucks because they sit higher. 40 00:02:23.540 --> 00:02:27.000 So that was my question. I mean, right now 41 00:02:27.080 --> 00:02:31.000 it's continuous construction. They've been moving dirt for at 42 00:02:31.060 --> 00:02:31.440 least 43 00:02:32.400 --> 00:02:36.200 a month now. I don't know. I've heard that there's a couple of warehouses going up, 44 00:02:36.700 --> 00:02:39.540 and another concern is that are they going to ring these 45 00:02:39.600 --> 00:02:43.500 warehouses with security lights, the 46 00:02:43.560 --> 00:02:46.480 high wattage, so we're going to see that all night long. 47 00:02:47.420 --> 00:02:49.500 It's going to come right over that. 48 00:02:50.040 --> 00:02:53.930 Because there's nothing to block it out now, so it's another concern. 49 00:02:55.740 --> 00:02:59.710 So, Mr. Chair, I did go back, and at the last meeting, I indicated we would 50 00:02:59.720 --> 00:03:03.680 determine if the district had any involvement or information on any of the 51 00:03:03.720 --> 00:03:07.260 projects or construction that was going on. Unfortunately, we don't. 52 00:03:07.380 --> 00:03:11.240 That is not something that the district has been provided with any information. 53 00:03:11.820 --> 00:03:15.620 So unfortunately, we did provide all of the concerns that were brought in the last 54 00:03:15.700 --> 00:03:19.440 meeting to the developer, but we don't have purview. 55 00:03:19.500 --> 00:03:23.360 I'm not aware of anything that's happening down there other than what we 56 00:03:23.420 --> 00:03:25.520 read in the paper, just like everybody else. 57 00:03:26.180 --> 00:03:30.020 I believe also the property he's talking about is not even Village's property. 58 00:03:31.500 --> 00:03:32.700 You live in Daphne? 59 00:03:33.400 --> 00:03:33.910 Right. I understand that. 60 00:03:33.910 --> 00:03:36.420 Yeah. That property's not Village's owned either. 61 00:03:36.520 --> 00:03:36.760 Okay. 62 00:03:38.380 --> 00:03:38.859 I don't know. 63 00:03:39.760 --> 00:03:43.680 One of the local residents actually talked to the builder, and they provided him 64 00:03:43.760 --> 00:03:46.620 plans for two warehouses, which I saw on Facebook. 65 00:03:46.680 --> 00:03:47.160 I don't know 66 00:03:48.180 --> 00:03:48.920 if that's 67 00:03:50.640 --> 00:03:53.300 going to happen or not, but I was hoping that... 68 00:03:55.800 --> 00:03:57.720 You can't 69 00:03:59.760 --> 00:04:02.340 get them to give you what they're going to build there or not? 70 00:04:02.760 --> 00:04:04.300 I don't understand that. 71 00:04:04.340 --> 00:04:07.800 So they would've had to get permits for everything, but that would be through the 72 00:04:07.860 --> 00:04:08.280 county. 73 00:04:08.410 --> 00:04:08.410 Right. 74 00:04:08.460 --> 00:04:12.340 So you could certainly reach out to Lake County, and 75 00:04:12.400 --> 00:04:15.920 it's all public record, so they would have to provide you with any information they 76 00:04:15.960 --> 00:04:19.409 had. But that's not something that the district has 77 00:04:19.459 --> 00:04:21.541 any... They don't submit plans to us. 78 00:04:21.620 --> 00:04:21.969 They don't- 79 00:04:22.041 --> 00:04:23.660 Right. So I don't know how... 80 00:04:24.660 --> 00:04:27.380 This is strange how the government here operates. 81 00:04:27.480 --> 00:04:30.500 I've never seen anything like this, so I don't understand. 82 00:04:32.000 --> 00:04:35.380 It's not The Villages. It's not the district. 83 00:04:35.880 --> 00:04:39.000 Who do I have to see to find out information- 84 00:04:39.060 --> 00:04:39.640 The county 85 00:04:39.660 --> 00:04:40.170 ... the county. 86 00:04:40.170 --> 00:04:40.170 Well, so this- 87 00:04:40.180 --> 00:04:41.560 Then if I find out that, 88 00:04:43.060 --> 00:04:45.360 what would you do with it? Nothing or what? 89 00:04:46.440 --> 00:04:50.290 No. Unfortunately, the purview that this board has 90 00:04:50.440 --> 00:04:53.300 is over the infrastructure within District 14. 91 00:04:53.980 --> 00:04:57.640 So they have responsibility for all of the stormwater infrastructure, 92 00:04:57.980 --> 00:05:00.260 the entry walls, the fences- 93 00:05:00.380 --> 00:05:00.540 Right 94 00:05:00.550 --> 00:05:04.390 ... the landscaping. That is the purview that this board has. 95 00:05:04.460 --> 00:05:08.050 Eventually, they will have purview over deed compliance and architectural review as 96 00:05:08.120 --> 00:05:08.300 well. 97 00:05:09.280 --> 00:05:12.640 Lake County has purview, or the city of Leesburg, 98 00:05:12.720 --> 00:05:16.620 depending on what area you're looking at, for all of the general government 99 00:05:16.700 --> 00:05:20.220 services. So building, permitting, zoning, law 100 00:05:20.240 --> 00:05:24.120 enforcement, all of that falls under either the city of Leesburg or it falls under 101 00:05:24.160 --> 00:05:27.900 Lake County. So this board, just like where you 102 00:05:28.020 --> 00:05:31.780 came from, governments don't duplicate services, so they're not going to 103 00:05:31.820 --> 00:05:35.780 provide the same services that you are being provided to from Lake County. 104 00:05:36.380 --> 00:05:40.200 The only money from you as a resident of District 14 that 105 00:05:40.220 --> 00:05:43.830 goes to this board is your District 14 annual 106 00:05:43.980 --> 00:05:46.540 maintenance assessment and your bond assessment. 107 00:05:46.640 --> 00:05:46.670 Right. 108 00:05:46.680 --> 00:05:50.040 So your bond assessment goes to pay off the bond, and then the maintenance 109 00:05:50.080 --> 00:05:52.680 assessment goes to pay the maintenance of the infrastructure. 110 00:05:52.900 --> 00:05:55.680 So inside that wooden fence line... 111 00:05:55.720 --> 00:05:59.400 Well, by the way, they broke that fence, so I guess they're going to 112 00:05:59.440 --> 00:06:03.330 fix that with their excavators because they're digging right up to 113 00:06:03.360 --> 00:06:04.380 the fence line. 114 00:06:05.680 --> 00:06:09.422 SoWho would be able to plant something 115 00:06:09.472 --> 00:06:12.332 there to just mitigate the lights? 116 00:06:13.252 --> 00:06:14.982 Would that be the village? Who would do it? 117 00:06:15.032 --> 00:06:18.852 Typically, it would be the property owners would have to do it on theirs. 118 00:06:18.932 --> 00:06:22.552 This board is not allowed to expend maintenance assessment funds. 119 00:06:22.572 --> 00:06:25.512 So we would just have to collect money and plant it ourselves. 120 00:06:25.612 --> 00:06:26.482 Is that what you're saying? 121 00:06:26.482 --> 00:06:28.372 No, it would have to be on your private property. 122 00:06:28.632 --> 00:06:32.372 If this board would like, we can look at the fence and 123 00:06:32.412 --> 00:06:36.312 determine if there is a district buffer or 124 00:06:36.352 --> 00:06:39.732 something in which we would be able to, if you directed us to. 125 00:06:40.392 --> 00:06:44.082 I can tell you historically, that's not something that the districts have 126 00:06:44.132 --> 00:06:48.052 taken on. There are a lot of districts that have had 127 00:06:48.112 --> 00:06:52.052 situations like this where it's fairly new residents and construction 128 00:06:52.092 --> 00:06:56.052 continues. We also have residents that are in, for example, District 129 00:06:56.112 --> 00:06:59.852 9, and then all of a sudden Trailwinds goes up, and they've lived in their home for 130 00:06:59.872 --> 00:07:00.712 15 years. 131 00:07:02.032 --> 00:07:05.612 The district cannot expend maintenance assessments from all 132 00:07:05.672 --> 00:07:09.172 residents of District 14 to benefit a small amount of residents. 133 00:07:09.672 --> 00:07:13.472 So although you may be able to, there may be a 134 00:07:13.492 --> 00:07:16.852 District 14 tract that you can plant plants on. 135 00:07:17.512 --> 00:07:21.192 Generally speaking, it would be our guidance to not do it 136 00:07:21.272 --> 00:07:25.122 because of that, and you also would be setting a precedence, and any resident 137 00:07:25.212 --> 00:07:29.002 that came after and wanted you to add additional plantings, you would have 138 00:07:29.032 --> 00:07:32.922 to treat them the same. But it is up to this board if you would like 139 00:07:33.032 --> 00:07:36.992 staff to continue doing research or how you would like us 140 00:07:37.032 --> 00:07:37.552 to proceed. 141 00:07:38.792 --> 00:07:42.512 Can I make a suggestion? So I would start with the city of Leesburg. 142 00:07:43.352 --> 00:07:44.912 It's on a county road, so 143 00:07:45.852 --> 00:07:48.392 Ms. Duckett's probably right that it's Lake County. 144 00:07:48.892 --> 00:07:52.332 But in the plans, things like plantings 145 00:07:52.632 --> 00:07:56.332 and where the lights are going, all those kind of things have to be 146 00:07:56.392 --> 00:07:58.832 part of their plans. Right? So 147 00:08:00.632 --> 00:08:04.252 see what they're going to do, and you might be satisfied by what they're going to 148 00:08:04.312 --> 00:08:05.512 do eventually. Right? 149 00:08:06.592 --> 00:08:09.992 But I would start with the city of Leesburg just because of the proximity of the 150 00:08:10.012 --> 00:08:11.132 city of Leesburg. Right? 151 00:08:12.772 --> 00:08:16.632 Start with them, and then you have to go to Tavares and go 152 00:08:16.692 --> 00:08:20.512 to Lake County. Right? But their plans are supposed to 153 00:08:20.592 --> 00:08:21.012 have 154 00:08:22.332 --> 00:08:25.622 landscaping and all. Just like when you do an ARC application- 155 00:08:25.792 --> 00:08:26.052 Right 156 00:08:26.232 --> 00:08:27.792 ... they have to go through a similar process. 157 00:08:27.872 --> 00:08:29.912 So you might see that they've already 158 00:08:31.252 --> 00:08:31.722 planned for that stuff. 159 00:08:31.722 --> 00:08:34.332 Supposedly, they were going to plant some magnolias. 160 00:08:34.732 --> 00:08:36.882 It's probably about this tall along the edge there. 161 00:08:36.893 --> 00:08:39.812 And they may after the construction. 162 00:08:39.952 --> 00:08:40.393 Right. 163 00:08:41.592 --> 00:08:45.512 But they're also bound by, like we can't build X number 164 00:08:45.552 --> 00:08:49.042 of feet from our property line. They'll have similar 165 00:08:49.072 --> 00:08:52.752 restrictions. So if they're excavating all the way to the fence 166 00:08:52.832 --> 00:08:55.592 line, that doesn't mean they're building all the way to the fence line. 167 00:08:55.652 --> 00:08:58.772 Maybe they're putting in grass or whatever they're doing. I don't know. Right? 168 00:08:58.892 --> 00:09:02.051 But I would start with Leesburg just because they're closer. 169 00:09:04.132 --> 00:09:05.072 So basically, 170 00:09:07.132 --> 00:09:08.312 nothing's going to get done. 171 00:09:08.472 --> 00:09:10.172 Well, it's not our property, so even if- 172 00:09:10.332 --> 00:09:13.392 I'm talking about inside the fence line, we could put 173 00:09:14.652 --> 00:09:18.072 bamboo or something. That's village's property, right? 174 00:09:18.412 --> 00:09:19.392 Most of inside the 175 00:09:20.272 --> 00:09:21.172 fence line is- 176 00:09:21.202 --> 00:09:21.202 But where does the fence line- 177 00:09:21.202 --> 00:09:24.032 ... an individual's property, an individual homeowner. 178 00:09:24.072 --> 00:09:27.612 I'm looking out on preserve. 179 00:09:28.072 --> 00:09:28.212 Mm-hmm. 180 00:09:28.952 --> 00:09:32.172 So talking about that area, 181 00:09:33.412 --> 00:09:37.332 there's no houses behind me except for maybe a quarter mile away on the other 182 00:09:37.352 --> 00:09:38.172 side of the pond. 183 00:09:38.732 --> 00:09:42.532 So it might be worth us looking at after they're completely done because 184 00:09:42.572 --> 00:09:44.472 we wouldn't want to make- 185 00:09:45.032 --> 00:09:45.272 Right 186 00:09:45.332 --> 00:09:47.711 ... any kind of expenditure after they've done theirs. 187 00:09:48.212 --> 00:09:51.652 We're talking maybe a couple hundred feet of just 188 00:09:51.832 --> 00:09:55.532 plantings because there's a big tree line behind the pond. 189 00:09:55.552 --> 00:09:59.272 It's just that in between the end of the 190 00:09:59.332 --> 00:10:02.252 cul-de-sac and the tree line where the pond is. 191 00:10:02.272 --> 00:10:03.452 They took out all of these 192 00:10:04.292 --> 00:10:05.112 live oaks. 193 00:10:07.292 --> 00:10:10.992 And as Ms. Duckett indicated, you could always do 194 00:10:11.072 --> 00:10:12.812 something on your property. 195 00:10:12.912 --> 00:10:16.832 Yeah. Unfortunately, my property goes back 196 00:10:16.972 --> 00:10:19.252 two feet, and then there's the preserve. 197 00:10:19.482 --> 00:10:19.482 Preserve. 198 00:10:19.512 --> 00:10:21.272 So I can't do really anything 199 00:10:22.512 --> 00:10:24.332 for four feet. It's not very much. 200 00:10:26.051 --> 00:10:26.912 Anyhow, thank you. 201 00:10:27.551 --> 00:10:28.012 Thank you. 202 00:10:31.092 --> 00:10:32.952 Any other audience comments? 203 00:10:34.772 --> 00:10:37.952 Seeing none, we'll move on in the agenda. 204 00:10:38.152 --> 00:10:39.352 Law enforcement update. 205 00:10:46.972 --> 00:10:50.682 Good morning. All right, so my name is Lieutenant Shannon Walsh of Leesburg Police 206 00:10:50.732 --> 00:10:54.672 Department. I have the quarterly stats from January 207 00:10:54.692 --> 00:10:56.932 1st to April 30th of this year. 208 00:10:58.072 --> 00:11:01.932 So for calls for service for District D14, as I lovingly refer to it as, 209 00:11:02.352 --> 00:11:06.032 is 381 calls for service. Out of that, we've had 210 00:11:06.192 --> 00:11:09.572 three crashes. We've had 32 traffic stops. 211 00:11:10.232 --> 00:11:13.622 We've had one burglary, however, it was deemed a criminal mischief. 212 00:11:14.052 --> 00:11:17.012 It was a broken window at the 6000 block of Cherry Creek. 213 00:11:17.772 --> 00:11:21.432 We've had 124 secure checks, and seven suspicious 214 00:11:21.492 --> 00:11:23.612 incident reports have been made. 215 00:11:24.612 --> 00:11:28.312 We also received an influx of driving 216 00:11:28.332 --> 00:11:31.372 concerns, specifically on Magasin, so we did a traffic study. 217 00:11:32.192 --> 00:11:36.092 The traffic study on eastbound was 14,134 218 00:11:36.132 --> 00:11:39.622 vehicles, in which the average speed was 29 miles an hour. 219 00:11:40.072 --> 00:11:42.492 And as we understand, it's 30 mile an hour road. 220 00:11:43.112 --> 00:11:46.052 0.66 travelers were going over 40. 221 00:11:47.312 --> 00:11:51.052 On westbound, we measured 16,511 vehicles, 222 00:11:51.612 --> 00:11:53.432 of which the average speed was 30. 223 00:11:54.572 --> 00:11:57.412 Between people going over 40 miles an hour was 224 00:11:57.432 --> 00:11:59.032 2.43%. 225 00:12:01.952 --> 00:12:05.052 We'll be doing another one in the next couple of weeks just to make sure our facts 226 00:12:05.072 --> 00:12:05.972 and figures are the same. 227 00:12:08.380 --> 00:12:08.880 Questions? 228 00:12:09.460 --> 00:12:13.009 Yeah, I have a question. So when you're coming south on 229 00:12:13.080 --> 00:12:16.860 Magasin, you're alerted really far 230 00:12:16.900 --> 00:12:19.960 away that you're going 40, let's say. 231 00:12:20.260 --> 00:12:20.720 I've heard 232 00:12:21.740 --> 00:12:24.980 from other people. And so by the time you get to 233 00:12:25.040 --> 00:12:28.950 the unit, you're going 28, 29 miles 234 00:12:28.960 --> 00:12:31.290 an hour, right? So where are you measuring that 235 00:12:32.240 --> 00:12:33.560 infraction from, so to speak? 236 00:12:33.640 --> 00:12:36.260 So we actually have two suitcases. You don't actually see them. 237 00:12:36.480 --> 00:12:37.440 They're attached to different 238 00:12:38.960 --> 00:12:40.480 pieces of property in the villages. Sorry. 239 00:12:40.500 --> 00:12:40.610 Mm-hmm. 240 00:12:41.180 --> 00:12:43.180 We hook them up, if you will. It's a suitcase. 241 00:12:43.380 --> 00:12:43.500 Mm-hmm. 242 00:12:43.540 --> 00:12:43.680 And 243 00:12:44.540 --> 00:12:46.980 when you drive past them, it's not like a flashing sign or anything. 244 00:12:47.190 --> 00:12:47.250 Mm-hmm. 245 00:12:47.280 --> 00:12:47.980 Nobody knows they're there. 246 00:12:48.580 --> 00:12:48.839 Okay. 247 00:12:50.580 --> 00:12:54.300 Does it measure the golf carts that are traveling on 248 00:12:54.340 --> 00:12:57.400 Magasin as well? Because they go below. 249 00:12:57.410 --> 00:12:59.960 It measures anything that is in its line of sight. 250 00:13:00.080 --> 00:13:00.440 Yeah. 251 00:13:00.480 --> 00:13:00.540 Yeah. 252 00:13:00.600 --> 00:13:02.920 So if they are a smaller vehicle, it could be missed. 253 00:13:03.300 --> 00:13:03.540 Yeah, so- 254 00:13:03.620 --> 00:13:06.560 And that's something else that we can consider and have it lowered for the golf 255 00:13:06.600 --> 00:13:06.750 carts. 256 00:13:07.090 --> 00:13:07.090 Okay. 257 00:13:07.360 --> 00:13:11.140 Speaking about that, if a golf cart is in 258 00:13:11.220 --> 00:13:12.750 front of you and you're going faster- 259 00:13:12.960 --> 00:13:13.220 Mm-hmm 260 00:13:13.230 --> 00:13:16.860 ... it measures the golf cart speed because that's blocking the view of 261 00:13:16.920 --> 00:13:18.120 the car? 262 00:13:18.320 --> 00:13:19.520 Yes. It is just a laser. 263 00:13:19.680 --> 00:13:19.690 Yeah. 264 00:13:19.700 --> 00:13:20.850 So it's going to hit the first one- 265 00:13:20.980 --> 00:13:21.050 Yeah, so- 266 00:13:21.050 --> 00:13:23.260 ... and register it vehicle one, and the next vehicle two. 267 00:13:26.260 --> 00:13:26.270 Right. 268 00:13:26.340 --> 00:13:27.160 Thank you. 269 00:13:27.240 --> 00:13:27.580 Thank you. 270 00:13:27.660 --> 00:13:28.230 Thank you so much. 271 00:13:30.300 --> 00:13:33.460 New business, approval of the March 12th minutes. 272 00:13:34.360 --> 00:13:35.680 Any questions or comments? 273 00:13:35.720 --> 00:13:37.140 Yeah, I have a correction. 274 00:13:38.360 --> 00:13:38.390 Mm-hmm. 275 00:13:38.400 --> 00:13:40.780 Rick Losey's name is misspelled in the minutes. 276 00:13:41.440 --> 00:13:44.240 His last name is L-O-S-E-Y. 277 00:13:45.390 --> 00:13:48.920 And so I would just like to make that correction. 278 00:13:50.180 --> 00:13:52.899 Noted. Thank you. Any other questions or comments? 279 00:13:52.930 --> 00:13:52.930 No. 280 00:13:53.760 --> 00:13:56.000 Seek a motion to approve. 281 00:13:56.660 --> 00:13:57.640 Motion to approve. 282 00:13:58.100 --> 00:13:58.460 Second. 283 00:13:58.820 --> 00:13:59.920 All those in favor say aye. 284 00:14:00.120 --> 00:14:00.330 Aye. 285 00:14:00.330 --> 00:14:00.330 Aye. 286 00:14:00.330 --> 00:14:00.520 Aye. 287 00:14:00.880 --> 00:14:01.280 Thank you. 288 00:14:03.020 --> 00:14:05.920 26-27 budget review. 289 00:14:06.340 --> 00:14:09.840 Yes, sir. This item will be presented by Ms. Brandi Cook, our budget director. 290 00:14:18.560 --> 00:14:20.000 Good morning. Brandi Cook, budget. 291 00:14:20.720 --> 00:14:24.690 I'm here today to present the fiscal year 26-27 budget for your review as 292 00:14:24.700 --> 00:14:25.640 prepared by staff. 293 00:14:27.840 --> 00:14:31.820 First, I'd like to review the revenue comparison of 26-27 recommendation 294 00:14:31.860 --> 00:14:35.480 from staff, as opposed to 25-26 amended budget. 295 00:14:35.520 --> 00:14:39.230 You'll see that we did include a 5% increase to the maintenance assessment rates as 296 00:14:39.280 --> 00:14:41.700 discussed last fiscal year, which will be a 297 00:14:41.710 --> 00:14:45.360 $99,792 increase to your assessment 298 00:14:45.400 --> 00:14:45.740 revenue. 299 00:14:46.680 --> 00:14:49.510 There's also a decrease of approximately 31% or 300 00:14:49.540 --> 00:14:53.450 $13,000 for your investment income based on what we're seeing in the 301 00:14:53.480 --> 00:14:55.140 market, as well as your fund balance. 302 00:14:56.180 --> 00:14:59.600 The contribution from developer is slightly up to 303 00:14:59.609 --> 00:15:03.470 $15,144, which is for your deed compliance services 304 00:15:03.540 --> 00:15:04.480 line item in your budget, 305 00:15:05.440 --> 00:15:09.000 for a total operating revenue increase of $88,550 306 00:15:09.460 --> 00:15:10.320 or 4%. 307 00:15:11.280 --> 00:15:15.020 We also are continuing to add to your working capital balance this year. 308 00:15:15.060 --> 00:15:16.980 It'll be $99,890 309 00:15:18.280 --> 00:15:19.180 for a total revenue 310 00:15:20.280 --> 00:15:21.960 to offset your appropriations of 311 00:15:21.980 --> 00:15:25.620 $2,039,686 or 10% 312 00:15:25.680 --> 00:15:27.120 increase from prior fiscal year. 313 00:15:28.820 --> 00:15:31.880 Next is to look at the appropriations for 26-27. 314 00:15:32.520 --> 00:15:36.000 Your EMAC fees are approximately 50% of your overall budget. 315 00:15:36.680 --> 00:15:40.420 Your repair and maintenance services are approximately 34% of your overall 316 00:15:40.440 --> 00:15:44.350 budget, and your professional services are approximately 13% of your 317 00:15:44.400 --> 00:15:48.200 overall budget, with utility services and personnel and other miscellaneous 318 00:15:48.240 --> 00:15:51.109 operations making up the remainder. 319 00:15:53.000 --> 00:15:56.820 To look at what those 26-27 recommended budget items are compared to your 320 00:15:56.980 --> 00:16:00.840 25-26 amended budget, you'll see that we have a slight increase 321 00:16:00.920 --> 00:16:04.900 for personnel and other miscellaneous operating of $173. 322 00:16:05.580 --> 00:16:08.300 There's an increase to your professional services of 323 00:16:08.310 --> 00:16:11.960 $29,479. Your utility 324 00:16:12.080 --> 00:16:15.920 services does have a decrease of $8,404, 325 00:16:15.990 --> 00:16:19.670 which is mostly due to the electricity usage that we've seen in your district, and 326 00:16:19.720 --> 00:16:23.180 it does include a slight increase of 3% for projected 327 00:16:23.300 --> 00:16:24.440 increases in that area. 328 00:16:25.520 --> 00:16:27.359 Your repair and maintenance is an increase of 329 00:16:27.380 --> 00:16:31.220 $68,563, and then your Eastport 330 00:16:31.280 --> 00:16:34.460 project-wide fees or your EMAC fees are an increase of 331 00:16:34.480 --> 00:16:36.660 $127,221 332 00:16:37.540 --> 00:16:39.900 for total appropriations this fiscal year of 333 00:16:39.910 --> 00:16:43.880 $2,039,686 or 10% increase, 334 00:16:44.780 --> 00:16:48.220 which equals $186,063 for your budget. 335 00:16:50.400 --> 00:16:53.460 Looking at what some of those other budget variances are compared to the 336 00:16:53.600 --> 00:16:57.500 25-26, we did have an increase in the management fees based on the cost 337 00:16:57.520 --> 00:16:58.500 allocation which is 338 00:16:59.440 --> 00:17:03.080 8% of your overall budget operations. 339 00:17:03.540 --> 00:17:06.620 So that's $23,571 this year. 340 00:17:07.600 --> 00:17:11.360 Your building structure maintenance is an increase of $18,000 due to 341 00:17:11.421 --> 00:17:14.840 one-time villa lighting projects that are included in 26-27. 342 00:17:15.440 --> 00:17:18.960 So we did list which villas will be receiving those lighting projects this fiscal 343 00:17:19.020 --> 00:17:19.200 year. 344 00:17:20.340 --> 00:17:22.460 We also have landscape maintenance non-recurring. 345 00:17:22.540 --> 00:17:24.641 So these are your plant replacements and tree trimming. 346 00:17:24.681 --> 00:17:27.641 So we did have an increased count of plant replacements 347 00:17:28.161 --> 00:17:30.660 projects for 26-27 for a total of 348 00:17:30.670 --> 00:17:34.160 $26,500. And then your Eastport 349 00:17:34.240 --> 00:17:37.280 project-wide fees or your EMAC fees are the increase of 350 00:17:37.290 --> 00:17:41.040 $127,221, which is based on the 351 00:17:41.080 --> 00:17:44.720 cost allocation, and there were also additional areas turned over for maintenance 352 00:17:44.760 --> 00:17:47.560 into the Eastport project-wide fund for district to 353 00:17:47.570 --> 00:17:49.620 maintain. 354 00:17:51.420 --> 00:17:54.740 Looking at the Eastport project-wide allocation for your district, the total 355 00:17:54.749 --> 00:17:58.640 allocation this fiscal year is $1,009,501. 356 00:17:59.320 --> 00:18:03.000 It's an annual increase of $127,221 357 00:18:03.420 --> 00:18:07.360 or 14.4%, and the District 14 assessable acreage is 358 00:18:07.920 --> 00:18:10.760 639.75 acres, which is 359 00:18:10.900 --> 00:18:14.220 25.34% of the overall project-wide fund 360 00:18:14.300 --> 00:18:18.284 allocation.As new districts continue to come online or 361 00:18:18.304 --> 00:18:21.924 new phases of districts, then your percentage may go down, but we'll see an 362 00:18:22.004 --> 00:18:25.434 offset of additional operating expenditures to maintain their infrastructure. 363 00:18:26.064 --> 00:18:30.024 So we won't see a relative decrease to your allocation, only to the percentage 364 00:18:30.084 --> 00:18:31.224 that you're responsible for. 365 00:18:34.544 --> 00:18:37.884 Looking at the five-year budget estimate for your revenue, you'll see that we do 366 00:18:37.944 --> 00:18:41.824 have the 5% increases in the maintenance assessments, as was discussed 367 00:18:41.884 --> 00:18:45.384 last fiscal year. We also have your investment income 368 00:18:45.724 --> 00:18:49.284 set at a fairly flat level each of those five fiscal years, and your 369 00:18:49.324 --> 00:18:52.933 contributions from developer, again, are to pay for those deed compliance services. 370 00:18:53.504 --> 00:18:57.464 In fiscal year 30-31, it's anticipated that you would start the process to 371 00:18:57.524 --> 00:19:00.044 move to having the deed compliance under you. 372 00:19:00.104 --> 00:19:03.624 So that fiscal year, depending on when that takes effect, 373 00:19:04.304 --> 00:19:07.944 would be modified and those funds would no longer be received to cover those 374 00:19:07.984 --> 00:19:08.324 costs. 375 00:19:10.104 --> 00:19:14.004 Total operating revenue in 26-27 376 00:19:14.484 --> 00:19:18.044 is $2,139,576. 377 00:19:18.764 --> 00:19:22.584 Once we reach out to fiscal year 30-31, following that series of 5% 378 00:19:22.624 --> 00:19:25.124 increases, your total operating revenue would be 379 00:19:25.134 --> 00:19:28.604 $2,591,197. 380 00:19:30.264 --> 00:19:32.904 In the current fiscal year, we are adding to working capital of 381 00:19:32.914 --> 00:19:36.784 $99,890. But as you can see, from fiscal years 382 00:19:36.924 --> 00:19:40.884 27-28 to 30-31, we would be utilizing working capital 383 00:19:40.924 --> 00:19:44.144 if we maintain at that 5% increase each of those fiscal years. 384 00:19:46.644 --> 00:19:50.424 In looking at what the actual appropriations are for each of those five 385 00:19:50.484 --> 00:19:52.834 budgeted fiscal years, 26-27, 386 00:19:53.664 --> 00:19:57.264 as we've already reviewed, has all of the items reaching the 387 00:19:57.444 --> 00:20:01.304 2,039,686. You will see on that last 388 00:20:01.324 --> 00:20:05.144 line for your EMAC fees that in 27-28, there is an increase of 389 00:20:05.154 --> 00:20:09.064 $500,000, and that is due to the contribution of working 390 00:20:09.104 --> 00:20:12.784 capital from the Eastport project-wide fees to offset what you're 391 00:20:12.804 --> 00:20:16.724 contributing. There is currently no anticipated additional contributions 392 00:20:16.784 --> 00:20:20.774 from that fund unless we see any additional appropriations that weren't 393 00:20:20.804 --> 00:20:24.404 expended in the fiscal year, then we would continue to see if there's any 394 00:20:24.624 --> 00:20:28.364 ability to provide those back to your district, as you're the ones who will 395 00:20:28.424 --> 00:20:32.394 maintain any reserves for those. But at this point, we don't 396 00:20:32.444 --> 00:20:36.084 have those in there, so you are receiving a $500,000 contribution again this 397 00:20:36.204 --> 00:20:40.084 year from that fund balance, and that is not programmed in for the 398 00:20:40.144 --> 00:20:40.683 out years. 399 00:20:45.064 --> 00:20:49.044 So again, looking at the 5% for each fiscal year, you'll see that in the current 400 00:20:49.084 --> 00:20:52.264 fiscal year, we have projected that you'll end the year at approximately 401 00:20:52.284 --> 00:20:56.224 $900,000. In 26-27, again, that would go 402 00:20:56.284 --> 00:20:57.844 up to just under a million dollars. 403 00:20:58.264 --> 00:21:01.844 However, by using working capital for the next four fiscal years, if we maintained 404 00:21:01.884 --> 00:21:05.844 at 5% and had no other adjustments to the appropriations 405 00:21:05.884 --> 00:21:09.604 that are in that five-year projection, your fund balance would be just 406 00:21:09.724 --> 00:21:13.424 under $70,000. And you'll see from this small 407 00:21:13.764 --> 00:21:17.464 chart at the bottom of the left, that three to four months of 408 00:21:17.484 --> 00:21:21.144 working capital is what the district needs in order to 409 00:21:21.184 --> 00:21:23.244 sustain those fund balance 410 00:21:24.184 --> 00:21:27.004 in lieu of when you receive your tax collector fees. 411 00:21:27.044 --> 00:21:30.524 So as you know, all of the maintenance assessments are through the non ad valorem 412 00:21:30.564 --> 00:21:34.544 process. Those payments are made from the residents in November 413 00:21:34.584 --> 00:21:38.384 and December, typically, and we would receive those typically between 414 00:21:38.404 --> 00:21:40.784 three and four months following the start of a fiscal year. 415 00:21:40.924 --> 00:21:44.734 So that fund balance is meant to sustain the district while we're waiting 416 00:21:44.804 --> 00:21:46.244 for that new revenue to come in. 417 00:21:48.144 --> 00:21:51.204 At this point, staff is comfortable with leaving the 418 00:21:51.364 --> 00:21:54.504 26-27 maintenance assessment at the 5% increase. 419 00:21:54.584 --> 00:21:58.244 However, if those out years do maintain at that level, then we would 420 00:21:58.344 --> 00:22:02.264 probably come back with something a little bit higher than 5%, as by 421 00:22:02.284 --> 00:22:06.004 the time you reach 28-29, you are below that three-month minimum. 422 00:22:08.704 --> 00:22:12.424 Looking at that from a chart perspective, you'll see that in the current 423 00:22:12.504 --> 00:22:15.944 fiscal year, we do have your expenditures, which is the light blue line, 424 00:22:16.524 --> 00:22:19.914 which is below your revenue. So you are meeting your operating expenditures, and 425 00:22:19.964 --> 00:22:21.824 you're able to add to your fund balance. 426 00:22:21.944 --> 00:22:25.814 However, as we go out for those next few fiscal years, we do draw down to 427 00:22:25.864 --> 00:22:29.744 that $70,000 of your fund balance based on the 5% for each 428 00:22:29.754 --> 00:22:30.284 fiscal year. 429 00:22:32.664 --> 00:22:35.964 For information, each 1% that's assessed to the residents 430 00:22:36.524 --> 00:22:40.384 would bring in approximately $20,000 of additional revenue to the district. 431 00:22:40.624 --> 00:22:44.494 There would be about $400 of additional tax collector fees, and 432 00:22:44.504 --> 00:22:48.144 there's a $5,000 flat fee expense, regardless of which 433 00:22:48.164 --> 00:22:52.024 percent you determine would be appropriate, and that is to pay 434 00:22:52.084 --> 00:22:55.584 for the legal advertisement, legal services, and then, of course, the letters that 435 00:22:55.604 --> 00:22:57.164 are mailed out to each of the residents. 436 00:22:58.764 --> 00:23:01.924 So at this time, I would invite the board to have a conversation and provide 437 00:23:01.964 --> 00:23:04.114 maintenance assessment direction for what you would 438 00:23:05.404 --> 00:23:07.324 like to see in your June proposed budget. 439 00:23:08.464 --> 00:23:12.084 And I'd like to remind the board that whatever rate you set in your June proposed 440 00:23:12.164 --> 00:23:15.864 budget is the maximum rate that you can set for your final budget. 441 00:23:16.264 --> 00:23:19.284 You can come down from the rate that you set in June, but you cannot go any 442 00:23:19.384 --> 00:23:21.164 higher. 443 00:23:22.684 --> 00:23:26.524 And Mr. Chair, we did provide you with some information last 444 00:23:26.604 --> 00:23:29.664 year when we were looking at the maintenance assessment increases. 445 00:23:30.444 --> 00:23:34.234 As District 14 is continuing to evolve and grow and mature, it 446 00:23:34.304 --> 00:23:38.254 is necessary, and it's pretty common for the districts to have to have 447 00:23:38.284 --> 00:23:39.944 these maintenance assessment increases. 448 00:23:40.744 --> 00:23:44.524 And I asked Mrs. Cook to put together a slide, and I'm going to 449 00:23:44.604 --> 00:23:47.024 ask the clerk to put it up on the screen. 450 00:23:47.564 --> 00:23:51.034 That'll show you that even with the 5% increase, District 451 00:23:51.124 --> 00:23:54.704 14 is right in line with the other districts 452 00:23:55.024 --> 00:23:57.824 in this area. So if you look up at the screen, 453 00:23:58.684 --> 00:24:02.544 for the average lot sizes, districts 12 through 15, 454 00:24:02.624 --> 00:24:06.244 we've provided the information for, and District 14 is 455 00:24:06.304 --> 00:24:09.404 not... I mean, if you look at the first column, District 456 00:24:09.484 --> 00:24:12.504 14 is less than two of the districts, 457 00:24:13.384 --> 00:24:16.954 and on the right-hand side, although District 13 is higher, 458 00:24:17.404 --> 00:24:21.326 or even with one of them, it is not significantly higherSo I know 459 00:24:21.376 --> 00:24:23.176 that sometimes your residents are saying, "Why 460 00:24:24.336 --> 00:24:28.136 do you keep increasing our fees? District 14, it's 461 00:24:28.596 --> 00:24:32.016 more expensive." It's really not when you look at it in comparison. 462 00:24:32.396 --> 00:24:36.156 It's just now you're starting to build those, just like every other district has 463 00:24:36.196 --> 00:24:36.916 previously done. 464 00:24:37.756 --> 00:24:41.396 Is 13 lower because it's larger, there are more 465 00:24:41.456 --> 00:24:45.056 homes, or is that not really the reason? 466 00:24:45.616 --> 00:24:49.536 You see it's like 708 versus 773, 467 00:24:49.756 --> 00:24:52.336 right? Is that because there's more homes in District 13? 468 00:24:52.756 --> 00:24:56.576 So sometimes we do see lower rates in districts that are larger in size. 469 00:24:56.636 --> 00:25:00.526 They have more villas sometimes, so they'll have additional 470 00:25:00.616 --> 00:25:04.236 maintenance assessments that can help offset. There's various reasons why. 471 00:25:04.996 --> 00:25:08.776 Sometimes they have their assessments set higher in the beginning so that they can 472 00:25:08.836 --> 00:25:11.566 maintain that higher fund balance a little bit longer out. 473 00:25:12.036 --> 00:25:15.796 District 13 has gone through a few increases, so 474 00:25:16.096 --> 00:25:18.186 they're not necessarily in line either. 475 00:25:22.916 --> 00:25:23.416 Why 476 00:25:24.536 --> 00:25:28.036 are we planning for our investment to be flat? 477 00:25:28.996 --> 00:25:32.716 If anything, we would expect that it's actually going to deteriorate 478 00:25:32.836 --> 00:25:34.316 as your fund balance goes down. 479 00:25:36.876 --> 00:25:39.176 So we're not recommending that you plan that. 480 00:25:39.256 --> 00:25:43.136 We're showing you that if you don't change what plan we 481 00:25:43.176 --> 00:25:46.256 have previously provided to you, that's what will happen. 482 00:25:46.856 --> 00:25:49.436 So certainly that's not what we want to happen. 483 00:25:49.476 --> 00:25:51.626 That's not what we would recommend, and as Ms. 484 00:25:51.776 --> 00:25:55.706 Cook said, you can stick with the 5% this year, but based on 485 00:25:55.736 --> 00:25:59.216 projections, you're not going to be able to continue to do 5% 486 00:25:59.256 --> 00:26:02.946 increases. So you have a couple different options, and we can 487 00:26:02.976 --> 00:26:06.556 present those to you in June. You can direct us to 488 00:26:06.616 --> 00:26:10.596 do 5% this year and then up it to 8% to 489 00:26:10.666 --> 00:26:12.836 see what that looks like in the out years. 490 00:26:12.896 --> 00:26:16.816 You can direct us to do 8% in June, knowing that you can 491 00:26:16.876 --> 00:26:20.816 still come down to five if that's what you choose to do, and then see what it looks 492 00:26:20.896 --> 00:26:24.826 like with all 8% increases. If you give us a couple different 493 00:26:24.856 --> 00:26:27.896 scenarios, or you can ask Ms. Cook to put her 494 00:26:27.916 --> 00:26:31.716 recommendation, and we can come up with a couple different scenarios for 495 00:26:31.816 --> 00:26:31.956 you. 496 00:26:32.856 --> 00:26:36.676 We're just showing you that if we don't change the plan, this is what it will 497 00:26:36.716 --> 00:26:37.136 look like. 498 00:26:40.576 --> 00:26:44.425 I like the idea of getting us a couple of different 499 00:26:44.456 --> 00:26:45.006 ones. I'm 500 00:26:45.956 --> 00:26:49.826 kind of disappointed, honestly, that the 5% doesn't hold 501 00:26:49.876 --> 00:26:53.476 up, because it was pretty exciting last year when we said, "Okay, we're going to do 502 00:26:53.536 --> 00:26:57.496 this increase, but then we're going to be 5% going out," and then that's not 503 00:26:57.556 --> 00:26:58.416 panning out. 504 00:26:58.496 --> 00:26:58.616 Yeah. 505 00:26:59.316 --> 00:27:03.176 So that's kind of disappointing. So I would like to see a couple 506 00:27:03.236 --> 00:27:07.026 of different proposals, but both of them with this year being only 507 00:27:07.236 --> 00:27:08.356 5%. 508 00:27:08.416 --> 00:27:09.216 Understood. 509 00:27:09.276 --> 00:27:10.276 I would agree with that. 510 00:27:14.676 --> 00:27:14.896 Okay. 511 00:27:15.236 --> 00:27:16.996 Any other questions or comments for Brandy? 512 00:27:17.976 --> 00:27:21.036 Okay. With that, we will make sure to bring back your maintenance assessments then 513 00:27:21.056 --> 00:27:24.996 at your June meeting with a 5% increase 514 00:27:25.016 --> 00:27:28.756 at this point. And then those would be what we bring back for your 515 00:27:28.816 --> 00:27:31.186 public hearing. Again, you are only setting the current year. 516 00:27:31.696 --> 00:27:35.536 We will make sure to have some options, though, for you to start reviewing the out 517 00:27:35.576 --> 00:27:37.836 years with some increased assessment rates. 518 00:27:39.196 --> 00:27:39.966 Okay. 519 00:27:40.236 --> 00:27:43.436 So the last thing in the presentation is actually the bond fund. 520 00:27:44.016 --> 00:27:47.916 And you'll see, based on the amortization schedule from the deposits, which are 521 00:27:47.956 --> 00:27:51.416 paid for by each of the residents, and the expenditures for the 522 00:27:51.896 --> 00:27:55.176 principal and interest expenses, that those are very 523 00:27:55.496 --> 00:27:56.936 well-funded. 524 00:27:58.036 --> 00:28:01.756 So with that, we will come back at your June 11th regular meeting, where we'll 525 00:28:01.856 --> 00:28:05.136 bring back the 5% maintenance assessment increase for your proposed 526 00:28:05.236 --> 00:28:09.176 budget for fiscal year '26-'27. And if there's any other questions, 527 00:28:09.256 --> 00:28:10.836 I'm here. Otherwise, that's everything. 528 00:28:12.476 --> 00:28:14.036 Okay. Thank you, Brandy. 529 00:28:14.116 --> 00:28:14.536 Thank you. 530 00:28:16.456 --> 00:28:17.276 Old business. 531 00:28:17.796 --> 00:28:21.656 Yes, sir. The first item on old business was for staff to meet with a resident who 532 00:28:21.676 --> 00:28:24.296 had expressed some concerns about weeds near their residence. 533 00:28:24.936 --> 00:28:28.466 District property management did meet with the resident and was making 534 00:28:28.496 --> 00:28:30.446 corrections after they met out in the location. 535 00:28:31.856 --> 00:28:34.896 The last two items on non-District 14 items, 536 00:28:35.756 --> 00:28:38.996 the first one was to request a clear definition of exterior 537 00:28:39.036 --> 00:28:42.685 lighting in the ARC manual. We did reach out to the 538 00:28:42.735 --> 00:28:46.716 developer. And in fact, all of the residential districts have 539 00:28:46.796 --> 00:28:50.336 also directed staff to make some changes to their ARC 540 00:28:50.436 --> 00:28:52.636 manual as it pertains to lighting. 541 00:28:52.696 --> 00:28:56.616 And you should be able to see the new manual on your District 542 00:28:56.696 --> 00:29:00.616 14 page now that has more definitions or 543 00:29:00.716 --> 00:29:02.616 information on that exterior lighting. 544 00:29:03.756 --> 00:29:05.036 Thank you very much. 545 00:29:05.396 --> 00:29:09.276 You're welcome. And then number two, we've already discussed, which was 546 00:29:09.636 --> 00:29:11.816 the concerns about 470 and Megason. 547 00:29:12.316 --> 00:29:16.216 And unfortunately, we don't have a report, but that item is complete as well. 548 00:29:16.876 --> 00:29:17.216 Thank you. 549 00:29:19.016 --> 00:29:20.796 The information only items. 550 00:29:21.696 --> 00:29:25.396 These are just for the board's information, and I'm happy to answer any questions 551 00:29:25.436 --> 00:29:26.076 if you have them. 552 00:29:29.086 --> 00:29:31.076 District manager reports. 553 00:29:31.516 --> 00:29:35.476 Yes, sir. Just one report, and I would like to introduce 554 00:29:35.536 --> 00:29:35.736 Mr... 555 00:29:38.816 --> 00:29:39.376 Thomas Major. 556 00:29:40.316 --> 00:29:40.836 I'm sorry. 557 00:29:41.736 --> 00:29:44.376 He's worked for us for a long time and reports directly to me. 558 00:29:44.456 --> 00:29:45.516 I don't know what just happened. Mr. 559 00:29:45.736 --> 00:29:49.096 Thomas Major, who is our Director of Customer Service and Utility Billing. 560 00:29:49.736 --> 00:29:53.576 He has some exciting information about a new communication outreach 561 00:29:53.636 --> 00:29:57.066 that him and his communications team have been working on. Mr. Major. 562 00:29:58.056 --> 00:30:01.456 Good morning. Thomas Major, customer service, and thank you for the opportunity to 563 00:30:01.476 --> 00:30:05.316 present today. What I'm here to share is a significant step forward in how we 564 00:30:05.356 --> 00:30:09.036 communicate with our residents, the launch of our SailThru e-notification 565 00:30:09.116 --> 00:30:09.556 platform. 566 00:30:10.476 --> 00:30:13.056 I'd like to start with a quick overview of what this platform does. 567 00:30:14.976 --> 00:30:18.656 At its core, SailThru allows us to centralize communication across all district 568 00:30:18.716 --> 00:30:22.656 departments into one system. This creates consistency, improves coordination, 569 00:30:22.776 --> 00:30:24.956 and ensures residents receive clear and timely 570 00:30:24.996 --> 00:30:28.992 information.One of the key benefits is targeted outreach. 571 00:30:29.532 --> 00:30:33.332 We can send messages to specific groups by district, service area, or 572 00:30:33.392 --> 00:30:36.732 impacted residents rather than sending broad, one-size-fits-all 573 00:30:36.752 --> 00:30:37.392 communication. 574 00:30:38.612 --> 00:30:42.152 It also supports both scheduled and real-time notifications, such as boil water 575 00:30:42.212 --> 00:30:46.032 notices, while giving us engagement data so we can continuously improve how we 576 00:30:46.072 --> 00:30:46.632 communicate. 577 00:30:48.072 --> 00:30:51.832 To make sure this was implemented effectively, we followed a 578 00:30:51.912 --> 00:30:53.052 structured rollout approach. 579 00:30:55.432 --> 00:30:59.071 We approached implementation in phases, starting with defining requirements and 580 00:30:59.092 --> 00:30:59.852 building workflows, 581 00:31:00.692 --> 00:31:00.832 then 582 00:31:01.932 --> 00:31:05.022 moving into data preparation, testing, and staff training. 583 00:31:06.292 --> 00:31:10.212 From there, we will conduct a limited rollout to monitor performance, address 584 00:31:10.272 --> 00:31:12.901 any early issues, and refine the system before full 585 00:31:12.932 --> 00:31:16.532 implementation. This phased approach ensures stability and 586 00:31:16.572 --> 00:31:17.452 long-term success. 587 00:31:18.652 --> 00:31:22.492 With the system in place, our focus shifts to what we can achieve 588 00:31:22.552 --> 00:31:22.932 with it. 589 00:31:23.752 --> 00:31:25.112 Our objectives are straightforward. 590 00:31:26.612 --> 00:31:30.452 First, improve clarity and consistency so residents can easily understand and act 591 00:31:30.492 --> 00:31:31.112 on information. 592 00:31:32.292 --> 00:31:35.972 Second, shift to more proactive communication, making sure residents are informed 593 00:31:36.032 --> 00:31:37.732 ahead of time rather than after the fact. 594 00:31:38.972 --> 00:31:42.712 And third, establish a modern, scalable communication framework that supports 595 00:31:42.772 --> 00:31:43.592 long-term growth. 596 00:31:45.132 --> 00:31:48.792 To support this, we've also introduced a more structured communication cadence. 597 00:31:51.132 --> 00:31:53.252 We've created a predictable rhythm for communication. 598 00:31:54.652 --> 00:31:58.272 Residents will receive a What's Happening update on Mondays focused on events and 599 00:31:58.312 --> 00:31:59.142 community activity. 600 00:32:00.032 --> 00:32:03.922 On Thursdays, the District Bulletin will provide more targeted operational updates. 601 00:32:04.372 --> 00:32:07.842 In addition, quarterly publications will highlight key departments such as 602 00:32:08.332 --> 00:32:12.292 district property management, public safety, community watch, and golf operations. 603 00:32:13.172 --> 00:32:16.742 This consistency helps set expectations and builds trust with the 604 00:32:16.752 --> 00:32:17.172 residents. 605 00:32:18.572 --> 00:32:22.032 Beyond delivery, this platform also gives us valuable insight into performance. 606 00:32:23.952 --> 00:32:27.562 Sailthru provides visibility into engagements such as open rates, click-through 607 00:32:27.612 --> 00:32:29.832 rates, and audience trends over time. 608 00:32:30.612 --> 00:32:34.242 It also ensures consistent communication across all districts and 609 00:32:34.292 --> 00:32:37.532 improves coordination during routine updates and emergency situations. 610 00:32:38.892 --> 00:32:42.152 From a governance perspective, this allows us to provide standardized reporting to 611 00:32:42.192 --> 00:32:45.892 leadership and boards, supporting transparency and informed decision-making. 612 00:32:47.872 --> 00:32:51.132 And ultimately, this leads to long-term value for the organization. 613 00:32:52.312 --> 00:32:55.801 This platform strengthens trust by delivering clear and consistent communication. 614 00:32:56.641 --> 00:33:00.522 It supports scalable growth as the district continues to evolve, and it provides 615 00:33:00.552 --> 00:33:02.792 the data needed to guide strategic decisions. 616 00:33:03.732 --> 00:33:07.052 In short, this is about building a more efficient, transparent, and trusted 617 00:33:07.152 --> 00:33:08.692 communication system for the future. 618 00:33:10.472 --> 00:33:12.892 Thank you for your time, and I'm happy to answer any questions. 619 00:33:14.332 --> 00:33:15.702 So I don't know if this is 620 00:33:16.512 --> 00:33:20.492 your department or not, right? So we recently received 621 00:33:20.532 --> 00:33:21.972 bills in District 14, 622 00:33:23.072 --> 00:33:26.992 and they discussed water restrictions, 623 00:33:27.112 --> 00:33:31.012 and we're not under water restrictions in District 14, which 624 00:33:31.872 --> 00:33:31.972 is- 625 00:33:32.752 --> 00:33:32.782 We are. 626 00:33:32.792 --> 00:33:32.932 Oh. 627 00:33:33.152 --> 00:33:33.272 Right. 628 00:33:33.852 --> 00:33:34.892 Yeah. So, 629 00:33:35.792 --> 00:33:39.772 we're getting notifications that don't apply to us, and is this going 630 00:33:39.812 --> 00:33:42.832 to resolve some of that? Because 631 00:33:43.292 --> 00:33:46.972 we're in a different water district than just about everybody else. 632 00:33:47.372 --> 00:33:51.312 Absolutely. So one of the best things about Sailthru is that, like I said, we can 633 00:33:51.812 --> 00:33:53.532 target specific audiences, right? 634 00:33:53.612 --> 00:33:57.552 So right now, again, it's with the current e-notification system, 635 00:33:57.692 --> 00:34:01.312 it's a one-size-fits-all, excuse me, one broad message to 636 00:34:01.372 --> 00:34:01.722 everyone. 637 00:34:02.032 --> 00:34:02.172 Mm-hmm. 638 00:34:02.612 --> 00:34:05.592 The best part about this is that it's going to go exactly who we want it to go to 639 00:34:05.602 --> 00:34:06.952 and who needs to see that information. 640 00:34:07.832 --> 00:34:09.372 Okay. Look, 641 00:34:10.212 --> 00:34:13.582 I'm all for conservation. I tell people, "We're not under water restrictions, but 642 00:34:13.612 --> 00:34:14.533 you should conserve." 643 00:34:14.792 --> 00:34:14.973 Mm-hmm. 644 00:34:15.072 --> 00:34:19.053 But we're being told different things by different parts of 645 00:34:19.112 --> 00:34:22.772 the district, and that's concerning to the residents, and then they get their bill, 646 00:34:22.832 --> 00:34:24.892 and we're told again that we're under water restrictions. 647 00:34:25.332 --> 00:34:26.812 So just wanted to point that out. 648 00:34:27.013 --> 00:34:28.942 Is that your utility and amenity bill? 649 00:34:29.212 --> 00:34:30.252 Yeah. 650 00:34:30.312 --> 00:34:34.192 So that is a struggle because unfortunately, the utility bills, 651 00:34:34.212 --> 00:34:37.852 the message that we put on there, and Thomas, correct me if I'm wrong, 652 00:34:37.993 --> 00:34:41.092 it's based on the utility. So utilities 653 00:34:41.172 --> 00:34:45.053 aren't per district, so it did apply to many 654 00:34:45.092 --> 00:34:48.993 people in that utility, but thank you for bringing that to our attention because- 655 00:34:49.442 --> 00:34:49.442 Yeah 656 00:34:49.442 --> 00:34:50.792 ... we probably should. 657 00:34:50.852 --> 00:34:52.162 We actually have 658 00:34:53.013 --> 00:34:56.872 explored trying to target specific 659 00:34:56.892 --> 00:34:59.692 districts with the utility bill and the message that we have on there. 660 00:34:59.762 --> 00:34:59.762 Mm-hmm. 661 00:34:59.772 --> 00:35:00.872 It's been extremely hard. 662 00:35:02.012 --> 00:35:05.712 But I believe, in the very near future, we're actually going to be able 663 00:35:05.772 --> 00:35:09.472 to do that. We'll have the ability to pinpoint 664 00:35:09.532 --> 00:35:11.852 specific districts with our bill message. 665 00:35:12.312 --> 00:35:14.732 And I did alert the utility department. 666 00:35:14.852 --> 00:35:18.062 I hadn't gotten a response back. But now, this 667 00:35:18.062 --> 00:35:21.832 system could, if that were to happen and I were to alert you, 668 00:35:22.072 --> 00:35:25.752 you could send out this thing saying, "Hey, we sent you this, and you're not 669 00:35:25.792 --> 00:35:29.552 under..." You could correct things like that through this messaging 670 00:35:29.652 --> 00:35:30.012 system? 671 00:35:30.412 --> 00:35:32.362 Yeah, ultimately, we could. Like I said, 672 00:35:33.552 --> 00:35:37.372 we do have the capability of targeting specific audiences with Sailthru, 673 00:35:37.552 --> 00:35:40.352 so that's something that we're going to definitely explore in the future. 674 00:35:40.772 --> 00:35:42.411 Okay. And we have to opt into this, right? 675 00:35:42.672 --> 00:35:45.612 Unless we're already opted into the existing system. 676 00:35:46.052 --> 00:35:49.732 Right. So currently, right now, every single resident who is 677 00:35:49.772 --> 00:35:53.352 subscribed to our current e-notification system will automatically be opted into 678 00:35:53.392 --> 00:35:57.292 it. We are definitely advertising it in our 679 00:35:57.332 --> 00:35:58.132 weekly bulletin- 680 00:35:58.392 --> 00:35:59.262 In the paper 681 00:35:59.552 --> 00:36:02.472 ... our What's Happening on the website, and I believe we've already had two 682 00:36:02.512 --> 00:36:04.412 articles inside "The Village of-" 683 00:36:04.822 --> 00:36:06.432 "The Daily Sun" had a big article. 684 00:36:06.632 --> 00:36:06.702 "Daily Sun" article. 685 00:36:06.702 --> 00:36:06.792 Yeah. 686 00:36:07.592 --> 00:36:09.332 And we're going to continue to 687 00:36:10.832 --> 00:36:13.792 campaign to get as many residents signed up for this as possible. 688 00:36:14.372 --> 00:36:18.012 And one of the really cool things about Sailthru is 689 00:36:18.712 --> 00:36:21.992 not only are we going to be able to target specific audiences, residents will 690 00:36:22.072 --> 00:36:25.832 actually be able to pick exactly what they want in their e-notification as 691 00:36:25.892 --> 00:36:26.132 well. 692 00:36:26.722 --> 00:36:26.872 Good. 693 00:36:28.456 --> 00:36:31.036 So this replaces the 694 00:36:32.136 --> 00:36:32.896 regular 695 00:36:34.236 --> 00:36:37.356 weekly bulletin and all the 696 00:36:37.416 --> 00:36:38.826 notifications? Or- 697 00:36:38.856 --> 00:36:41.896 So it's not going to replace the weekly bulletin. 698 00:36:42.356 --> 00:36:45.836 Although we will have a new updated look on the weekly bulletin we're working on 699 00:36:45.896 --> 00:36:46.536 currently. 700 00:36:46.636 --> 00:36:46.866 Uh-huh. 701 00:36:46.876 --> 00:36:50.786 What we'll do is it will replace the current e-notification system that is- 702 00:36:50.936 --> 00:36:50.966 Okay, e-notification 703 00:36:50.966 --> 00:36:51.756 ... out there right now. Yes. 704 00:36:52.376 --> 00:36:52.696 Thank you. 705 00:36:55.356 --> 00:36:56.276 Any other questions? 706 00:36:57.396 --> 00:36:57.776 Thank you. 707 00:36:57.936 --> 00:36:58.456 Awesome. Thank you. 708 00:36:59.556 --> 00:37:03.296 Councilors? No reports. Supervisors, questions, comments? 709 00:37:04.336 --> 00:37:08.046 I have one. We're talking about the phase three water. 710 00:37:08.626 --> 00:37:12.606 On our main page under, I forget if it's News or 711 00:37:12.716 --> 00:37:16.616 What's Happening, it lists the phase three, and it does 712 00:37:16.756 --> 00:37:18.096 list districts 713 00:37:18.936 --> 00:37:22.736 11 and 14 that we are under that phase three 714 00:37:22.816 --> 00:37:25.456 on our main page. I just saw it this week. 715 00:37:27.096 --> 00:37:30.016 Thomas Major, customer service. 716 00:37:30.876 --> 00:37:33.636 I'll look into that once I leave here, and we'll address that with the 717 00:37:33.656 --> 00:37:35.176 communications team, and I'll get with 718 00:37:36.196 --> 00:37:36.736 Mr. Brown. 719 00:37:38.456 --> 00:37:42.376 Yeah, we will confirm, because some of the areas, although, for example, 720 00:37:42.476 --> 00:37:45.816 Marion County falls under the Southwest Florida Water Management District, 721 00:37:46.426 --> 00:37:50.276 they do fall under the same when it comes to water shortages because they are 722 00:37:50.296 --> 00:37:53.736 part of the same development as the rest of them. 723 00:37:53.856 --> 00:37:54.076 Mm-hmm. 724 00:37:54.136 --> 00:37:57.936 So let us confirm. We'll follow up with an email to the board, and if it 725 00:37:58.076 --> 00:38:01.096 is incorrect, then as Mr. Major stated, we'll get it corrected. 726 00:38:01.416 --> 00:38:02.076 Okay, thank you. 727 00:38:02.976 --> 00:38:04.776 And I do have one other question. 728 00:38:05.976 --> 00:38:08.156 There was a question from one of our residents, 729 00:38:09.336 --> 00:38:12.846 I think it was two meetings ago, and it was 730 00:38:12.876 --> 00:38:15.876 concerning artificial turf 731 00:38:17.216 --> 00:38:19.096 as a replacement for sod. 732 00:38:20.556 --> 00:38:21.536 Have we decided 733 00:38:22.536 --> 00:38:23.556 anything on that? 734 00:38:23.836 --> 00:38:27.256 Legislation has come out, but it is pending on 735 00:38:27.616 --> 00:38:31.346 advice and guidance from DEA, and they have not 736 00:38:31.376 --> 00:38:34.856 released that yet. Once they release that, then it could potentially 737 00:38:34.916 --> 00:38:35.476 impact 738 00:38:36.356 --> 00:38:39.896 whether or not we are able to enforce the restriction on 739 00:38:39.936 --> 00:38:41.276 artificial turf. So we 740 00:38:42.936 --> 00:38:46.196 are monitoring that, and as soon as the DEA puts out information, 741 00:38:47.016 --> 00:38:47.916 we'll update the boards. 742 00:38:48.236 --> 00:38:49.456 All right. Thank you very much. 743 00:38:50.676 --> 00:38:51.876 And I have one question. 744 00:38:53.056 --> 00:38:56.836 I don't know if CPM is here, but DPM 745 00:38:56.896 --> 00:38:58.756 is, so I'll ask this question of you, Chris. 746 00:39:00.106 --> 00:39:03.576 Homestead was recently repaved, and 747 00:39:04.236 --> 00:39:08.176 the dog park had been closed for about a month while it 748 00:39:08.236 --> 00:39:11.916 was resodded, right? And then 749 00:39:11.936 --> 00:39:15.696 two weeks later, not even two weeks later, they 750 00:39:15.756 --> 00:39:19.736 closed the entire parking lot, and I think 751 00:39:19.796 --> 00:39:23.376 it would've behooved the residents if DPA, DPM, and 752 00:39:23.696 --> 00:39:27.576 TPM had coordinated that. So while 753 00:39:27.616 --> 00:39:27.736 the 754 00:39:29.176 --> 00:39:32.016 dog park was closed, they could have paved that parking lot. 755 00:39:32.736 --> 00:39:36.416 So ultimately, you didn't really have good access to the dog 756 00:39:36.476 --> 00:39:39.736 park for almost a month and a half. Well, 757 00:39:40.076 --> 00:39:44.026 over a month, let's say. Right? And so I just wanted to point that out 758 00:39:44.076 --> 00:39:45.436 that I don't know what the coordinate... 759 00:39:45.576 --> 00:39:49.026 I know there's different contractors and different schedules, but 760 00:39:49.916 --> 00:39:53.696 between the lining and the paving, the dog park area is closed 761 00:39:53.736 --> 00:39:54.976 about a week 762 00:39:55.796 --> 00:39:59.776 to the parking area. So I just wanted to express 763 00:40:00.236 --> 00:40:01.636 residents' concern about that. 764 00:40:02.716 --> 00:40:05.296 Mr. Rizot can pass that on to commercial property management. 765 00:40:06.156 --> 00:40:06.496 Okay, thanks. 766 00:40:07.996 --> 00:40:09.596 Any additional questions, comments? 767 00:40:10.456 --> 00:40:12.576 Seeing none, I entertain a motion to adjourn. 768 00:40:13.136 --> 00:40:13.656 So moved. 769 00:40:14.296 --> 00:40:14.736 Second? 770 00:40:15.796 --> 00:40:16.356 I second. 771 00:40:16.516 --> 00:40:17.596 Meeting adjourned. Thank you. 772 00:40:17.816 --> 00:40:18.255 Thank you.